From my introductory phone call with Danielle to the final email from Inderpal confirming closing, they both were very helpful. Danielle began with explaining the process and approximate timetable for refinancing. Inderpal guided us through the various steps and notified us immediately when action was needed on our part. They both were quick to respond to emails and phone calls. Their cheerful responses helped make what could have been a very stressful and frustrating situation much more pleasant. It was a pleasure dealing with Nexera again!